You can reschedule or cancel your appointment up to 48 hours before your start time.
To reschedule or cancel more than 48 before your appointment, follow these steps:
- Log in to the HashiCorp Cloud Engineer Certification Exam Portal.
- Select Profile in the left sidebar.
- Select Name/Email in the sidebar.
- Verify the name and email address entered are valid and up to date.
- Select Employer Affiliation under Profile in the sidebar.
- Verify the affiliation is up to date.
- Select Schedule/Take Exam in left side navigation.
- Select Exam Platform.
- Select Go To PSI Exam Platform button.
- Find the target appointment.
- To reschedule, select the Re-book button and follow the prompts to choose a new appointment time.
- To cancel, select the Cancel Booking button.
- If you paid with a voucher, the value of your voucher will be reinstated, as will its expiration date and any other restrictions.
- If you paid with a credit card, a refund will be initiated and may take up to 10 business days to process, depending on the financial institution.
If you have an emergency and need to reschedule on shorter notice, please submit a ticket to us and provide supporting documentation. We cannot promise your appointment fees will be covered, but we will do our best.