You can reschedule or cancel your appointment up to 48 hours before your start time. If you have an emergency and need to reschedule on shorter notice, contact HashiCorp's exam partner PSI at HashiCorp.firstname.lastname@example.org and be prepared to provide supporting documentation.
To reschedule or cancel more than 48 before your appointment, follow these steps:
- Navigate to the Cloud Engineer Certification Exam Portal and log in
- Find the exam you want to reschedule, click the View Details button
- If you would like to reschedule your appointment, click the Reschedule button and follow the onscreen prompts to choose a new appointment time
- If you would like to cancel your appointment for a refund, click the Cancel Scheduled Appointment button.
If you cancel your exam for a refund, but you paid for your exam with a voucher code, the code you originally used can be redeemed again for the original amount. Vouchers and coupons will retain all expiration dates and restrictions.