Has it been 48 hours since you took the exam?
Credentials (badge and certificate) can take up to 48 hours to be issued. Please check back.
Do you have more than one GitHub account?
Your HashiCorp Certification Exam Portal account in our program is tied to your GitHub account. If you have multiple GitHub accounts, it is possible you created more than one Exam Portal account. Having multiple accounts will prevent your credentials (badge and certificate) from being issued.
If you think this happened to you, please contact us and we will merge your accounts. This will collect all your exam details from your various accounts into one. It will also prompt your credentials to be issued.