You can reschedule your exam up to 48 hours before your appointment time. If you have an emergency and need to reschedule on shorter notice, contact HashiCorp's exam partner PSI at HashiCorp.firstname.lastname@example.org and be prepared to provide supporting documentation.
To reschedule more than 48 before your appointment, follow these steps:
- Navigate to the Cloud Engineer Certification Exam Portal and log in
- Find the exam you want to reschedule, click the View Details button
- Click the Reschedule button and follow the onscreen prompts to choose a new appointment time
If in step 3 you click the Cancel Schedule appointment, this initiates a refund for your purchase. This means you will need to follow the steps to purchase and schedule your exam. If you paid with a voucher code, the code you originally used (if still valid) can be redeemed again. Vouchers and coupons will retain all expiration dates and restrictions.
If you have an appointment in our old partner, Questionmark's, platform and would like to reschedule, we will contact you by October 31st with details on how to schedule your exam on our new platform.