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Logging In
If this is your first time visiting, the link will trigger account creation using your GitHub credentials. Before logging in, please be sure the primary email address in your GitHub account matches your preferred inbox, and ensure you are logged in with that GitHub account when accessing our exam portal. If you have more than one GitHub account, make sure you are using the intended one each time.
System Requirements
You must join your appointment with a computer that is not under administrative control (no work or public computers). You must be able to install, uninstall, start, and end processes in order for the Secure Browser to work. Failure to adhere to this can result in a refusal of entry to your appointment, and forfeiture of your exam fees. Learn more about our system requirements here.
Identification
The online proctor will be checking that your name in this system matches your government issued photo ID. Please enter your legal name as it appears on your ID.
- Acceptable Identification - Failure to review and abide by the guidelines in this article may result in denial of entry to your appointment, and forfeiture of your exam fees.
If the name on your ID is incorrect or if showing ID will be problematic for any reason, contact us.
What if something goes wrong?
If you are experiencing problems accessing your exam appointment, please try to work with your proctor via the chat, the support chat in the secure browser, or call PSI (if you can make calls to the US without incurring massive fees) at the numbers below.
PSI's HashiCorp Candidate Support: 1 (877) 714-5686
PSI Technical Support (within US): 1 (844) 267-1017
PSI Technical Support (outside US): 1 (617) 564-9052
If you face any exam-breaking problems that PSI cannot resolve within 30 minutes, stop your exam attempt and submit a ticket to us. While we cannot resolve problems in-the-moment, we will get back to you within 1 business day, and in almost all cases, provide the best solution to you within 1 week. Our goal is to provide reliably fair, efficient, and kind support to every customer who needs help.
Read the Exam-taker Handbook for necessary information about taking our online proctored exam.
If you have earned a credential, DO NOT recertify at this time. Our system is not set up to allow re-certification, and we have extended all credentials to offset the impact of this delay.
Click here to go to the exam platform